Ransomware Support

A ransomware attack is one of the most disruptive events a business can face. Every minute your systems are down is revenue lost, clients impacted, and recovery made harder.

Crimson Wall provides rapid incident response to ransomware attacks — stopping the spread, recovering what can be recovered, and helping you return to normal operations as quickly as possible.

When an attack is in progress, contact us immediately. The sooner we can respond, the more we can recover.

Our response methodology

1. Contain the spread

   Immediate steps to isolate infected systems and stop ransomware from propagating further through your network.

2. Preserve affected data

   Forensic acquisition of impacted systems to maximise the data available for recovery.

3. Obtain a decryption key

   We work with our network of ransomware researchers to obtain a known decryption key for the specific strain you've been hit with — in many cases avoiding any ransom payment.

4. Reverse-engineer if needed

   If no key exists, our team will analyse the ransomware strain in an attempt to identify weaknesses that can be exploited to recover your data.

5. Decrypt and restore

   Once a key is obtained, encrypted data is decrypted and restored to operational status.

6. Forensic recovery

   Where decryption is not possible, forensic data recovery techniques are applied to maximise what can be retrieved.

What you get

• Rapid containment to stop ransomware spreading to additional systems
• Expert effort to recover your data without paying a ransom
• Forensic recovery as a fallback when decryption isn't possible
• Post-incident hardening recommendations to prevent recurrence
• Documentation for cyber insurance claims and regulatory reporting